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Lévis faces Quebec City across the St. Lawrence, and its home internet looks a lot like its neighbour’s, with one difference. On the network-owner map, Vidéotron is the main cable owner and Bell runs fibre and DSL on both sides of the river, but on the Lévis side, Telus fibre is mapped in about half of the city’s zones. Here is who owns the lines in Lévis, what Boom TV needs to play well, and how to test it on your own connection before you pay.
Ten towns, three boroughs
Today’s Lévis was formed on 1 January 2002, when ten cities were merged: Lévis, Charny, Pintendre, Sainte-Hélène-de-Breakeyville, Saint-Étienne-de-Lauzon, Saint-Jean-Chrysostome, Saint-Joseph-de-la-Pointe-de-Lévy, Saint-Nicolas, Saint-Romuald and Saint-Rédempteur. The city has three boroughs: Desjardins, Les Chutes-de-la-Chaudière-Ouest and Les Chutes-de-la-Chaudière-Est.
Lévis is on the south shore of the St. Lawrence, opposite Quebec City, in the Chaudière-Appalaches region. A ferry links Old Quebec with Old Lévis, and the Quebec Bridge and the Pierre-Laporte Bridge connect western Lévis to Quebec City. The 2021 census counted 149,683 residents, up from 143,414 in 2016.
Who owns the wires in Lévis
An independent coverage map built from CRTC network-owner filings (the CRTC is Canada’s telecom regulator) splits Lévis into 36 zones. It shows:
- Vidéotron as the only owner of a cable (coaxial) network, mapped in every zone.
- Bell fibre-to-the-home in about nine zones in ten, and Bell DSL in a little over eight in ten.
- Telus fibre in half of the zones, and Telus DSL in a little over a third.
- A smaller owner, Interplex, with fibre and DSL in one zone.
- Fixed wireless networks in every zone, with Rogers, Telus, Beauce Sans Fil and Xplore among the owners, listed at 25 to 250 Mbps. Rogers appears in Lévis’s data only for fixed wireless and mobile service, not cable.
These are shares of mapped zones, not homes. Resellers are left out, so the name on your bill may not belong to the company that owns the wire.
Boom TV works on any home connection that meets the speeds below. Test it on your own line with the free trial. It’s an app on your TV device, so nothing is installed on the line and nothing changes on your account with Vidéotron, Bell or Telus.
Across the river: Lévis vs Quebec City
If you’re moving between the two cities, Vidéotron is the main cable owner on both sides. That coverage map shows Vidéotron cable in about nine of ten Quebec City zones and in every Lévis zone, though a few other cable owners also appear in parts of Quebec City.
Fibre is where they differ. Telus fibre is mapped in about a fifth of Quebec City’s zones, and in half of Lévis’s. Check which fibre networks reach your own street.
How much speed you actually need
Boom TV’s recommended speeds, per stream:
| What you’re watching | What you need |
|---|---|
| 4K | about 25 Mbps |
| Full HD (1080p) | about 10 Mbps |
| More than one screen | add each stream together |
The network data lists cable at up to 1.5 Gbps and fibre at up to 8 Gbps, far above these figures. DSL here is listed at anywhere from 5 to 100 Mbps depending on the line, so on DSL or fixed wireless, run an evening speed test before you count on 4K. A 4K TV in the living room and an HD stream on a tablet need about 35 Mbps between them.
When it buffers, look inside the house first
- Use 5 GHz Wi-Fi, not 2.4 GHz. The 2.4 GHz band is slower and more crowded.
- Run an Ethernet cable to the main TV if you can. A wired connection takes Wi-Fi out of the picture.
- Move the router out of the basement or cabinet. Floors and walls between it and the TV cost signal.
- Test at the time you actually watch, on a weeknight evening.
Getting set up in Lévis
- Start the free 24-hour trial. Test it in the evening, on the TV you actually use.
- Install the app on your streaming stick, TV box, smart TV, phone, tablet or computer, and sign in with the details sent by email.
- Connect over 5 GHz Wi-Fi or Ethernet and watch a full evening. If it plays cleanly, choose a plan on the plans page.
No technician, no new wiring and nothing to return.
Frequently asked questions
Does Boom TV work on Vidéotron in Lévis?
Yes. Vidéotron owns Lévis’s cable network, and Boom TV runs over it the same way it runs over Bell or Telus fibre. Boom TV doesn’t change anything on your internet account.
Does it work on Telus fibre?
Yes. Boom TV only needs a steady internet connection, so the company that owns the line makes no difference. Telus fibre is mapped in half of Lévis’s zones.
I live in Saint-Nicolas (or Charny, or Saint-Romuald). Is anything different?
Those were separate cities before 2002 and are now part of Lévis. Boom TV works the same in every part of the city. What matters is the technology wired to your home.
What speed do I need for 4K?
About 25 Mbps per 4K stream and about 10 Mbps per HD stream. Add them together for each screen in use at the same time.
Can I try it before paying?
Yes. The trial is free and lasts 24 hours. Start the trial or see the plans.
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